we were also helped last saturday by Patricia Thall who extremely helpful as well.
Can't wait to get our fans :)
Kaite, UT • 08/15/2022
Excellent customer service. Very impressed. Will not hesitate to use Lighting New York again when I need other lighting fixtures for my house.
Susan, FL • 08/01/2022
I appreciate that it is easy to find a phone number, an email address or a chat person to immediately help with an issue.
Heather was prompt to help us with our issue. It is a pleasure doing business with New York Lighting and your staff.
Ann, TN • 05/05/2022
Your pricing is 5 ⭐⭐⭐⭐⭐
Susan, FL • 05/04/2022
Kelsey gave me expert, efficient help straightening out a complex problem with a previous order. She called Tech Support and found which fan blades would be compatible with the fan motor received from you in January.
Kathleen, VA • 05/02/2022
I'm happy to find the bulbs I need since they are no longer available in Williamsport.
Nancy, PA • 04/27/2022
Very professional and easy to work with !!
Theresa, NE • 04/27/2022
Very personable, although I did not get her email address on the follow-up email. Nice lady.
Kim, NC • 04/26/2022
Prompt customer service, followed up quickly to address and questions and concerns. Thank you!
Halie, OH • 04/26/2022
Tessa Young rocks. Excellent.
Matt, NY • 04/25/2022
I had 2 issues with the pendants that I bought thru no fault of LNY. They contacted the manufacture and replacement parts were sent in a timely manner. Could not be happier with the solution. We have not installed yet, contractor will be here next week.
Sherry, CA • 04/21/2022
Super friendly and helpful. Made sure to answer all of my questions and listened to my concerns.
Joel, IN • 04/19/2022
April provided EXCELLENT service and counsel related to my need for a replacement product. She was thorough and responsive to all my concerns. Moreover, she extremely friendly and accommodating to all needs and requests.
Jim, CO • 04/13/2022
Larry, NC • 04/13/2022
Hello. I was very disappointed that my new 12” Hanging Globe was delivered, but Jackie was super helpful and friendly. I feel that she did everything she can for me. … but Product Availibility is beyond Jackie’s control (unfortunately;)
Henry, MA • 04/12/2022
Jeannette went above and beyond assistant general me
Lisa, CA • 04/11/2022
Samuel, NY • 04/11/2022
Knew the answer without needing time to research. Very personable and friendly.
Lee, NY • 04/11/2022
Thank you, It was a great experience!
Natalya, VA • 04/06/2022
Once I receive the replacements, I will probably order again for both myself and my company, RenovateRite, llc.
Stephen, AL • 03/23/2022
Based upon this experience I will be purchasing many things from from you again in the near future
Vincenzo, NY • 03/23/2022
Both representatives that I talked to were wonderful. Helpful and friendly and solved my problem. Thank you!
Wanda, TX • 03/22/2022
Polly, CO • 03/22/2022
Apologies I was so annoyed in my initial email to LightingNewYork - and very much appreciate the support and follow up.
Anita, MI • 03/18/2022
Wow. The customer service is outstanding. I never write reviews but wanted to take the time on this one. This is an excellent company and her attention to my questions was outstanding.
Rhonda, VA • 03/18/2022
Peter, IN • 03/10/2022
Karra was excellent. She was able to order the glass globes I needed for a Pacific Coast Lamp I purchased in St. Louis, MO a few years ago.
I had looked on line to try to find replacement globes and had not had any luck finding the size I need.
Kathryn, MO • 03/09/2022
Pleased with the outcome... but you may want to ship your products via UPS....
Paul, FL • 03/08/2022
Excellent follow up and attention to my issue. Very timely evaluation and resolution. I very very confident in dealing with your company in the future.