I have been very please with the customer care manager from Lighting New York. I will always refer to your retail site for my purchases.
Marti, CA • 05/27/2020
Great. I made a mistake and ultimately did not like what I ordered. I’ll be buying the correct item from you. Thanks
Peter, CT • 05/26/2020
A big help. Thank You.
Steve, RI • 05/18/2020
We were having trouble getting advertised price from another vendor to come up when ordering. We called your company and Raheema quickly located the lamp and produced the best price and we ordered it quickly and easily. Very good experience. Thanks!!!
George, KY • 05/15/2020
My light fixture arrived with the glass part broken. Once notified, they immediately sent me a replacement glass. Very happy with their prompt correction of the problem.
Janet, AR • 05/13/2020
Also wanted to thank Jackie she was also helpful in getting all the information and pricing for me as well.
Cindy, AZ • 05/13/2020
Wendy was very helpful and pleasant to shop with.
Debbie, NY • 05/09/2020
I really appreciate when a company handles claim issues efficiently. While I was disappointed my furniture arrived damaged, lightingnewyork took care of it and a new desk is already on it's way. Thank you for making the claim process easy!
Karla, MO • 05/07/2020
Donna, OR • 05/04/2020
The true meaning of customer support.
Brian, MA • 04/30/2020
Very professional and friendly
Jack, NC • 04/23/2020
Wrong color for light base. Assured me she would take care of it. Acted so confident I believed her for sure. Got new emails correcting error.
Patricia, FL • 04/21/2020
Patricia was not only knowledgeable but an experienced professional. She went above and beyond to ensure I had a pleasurable experience and purchased exactly what I wanted.
Marion, MD • 04/17/2020
Quick, courteous service.
Cathy, AL • 04/16/2020
Jennet is extremely patient and helpful as a grenhand to this. Great experience.
Shuhong, NC • 04/15/2020
Very efficient purchase
Robert, IL • 04/13/2020
I really appreciate Wendy's sweet spirit and attitude of service, plus her willingness to go the extra mile with a technical issue I couldn't solve. She possesses rare qualities that are not commonly seen in customer service centers today. Thank you!
Cheryl, TX • 04/11/2020
Cody was outstanding. I was impressed how fast he engaged the chat line. I only waited a minute for him to answer my chat line request. And he got me a great price on a light that I have been wanting for a long time. Great Job Cody!
Virginia, AZ • 04/10/2020
Kassy was exceptional to work with & demonstrated a true servant's heart. I especially appreciated her kind & positive communication & attitude... it was a pleasure to work with her. Our replacement sconce shades arrived today, extremely well packed. THX!
Bob, CO • 04/09/2020
Nakia was very helpful.
Dan, PA • 04/08/2020
I really appreciated Josh’s excellent customer service in resolving my concern. His response time was excellent and his resolution to my concern exceeded my expectations. Thank you very much Josh!
Lynne, MN • 04/06/2020
Mary Grace was terrific knowledge of what exactly I was looking for She was polite and friendly
Patricia, PA • 04/03/2020
GREAT JOB with questions and order entry
Michael, NY • 04/02/2020
she always goes the extra mile!
Ann, CA • 04/02/2020
For my next lighting purchase I will definitely come back and purchase through Teresa
James, SC • 03/31/2020
Bryan was a pleasure to deal with....knowledgeable, polite and efficient. I will definitely call him for my future lighting needs.
Mike, AZ • 03/31/2020
Hopefully the replacement glass shade will arrive safely, but I am confident that Kelsey can help me if needed!
Mary, NC • 03/10/2020
Glenn, was very helpful and knowledgeable about the items I purchased. Responded very well, not everyone does that these days.
Ron, NH • 03/09/2020
Lynanne was extremely professional and helpful with my order.
She quickly helped me secure the best available pricing, and provided her contact information so I could reach out with any questions or follow-up concerns. Great experience!
Daniel, NY • 03/09/2020
Ms. Rearden was and has always been a great help with my orders.