Jackie was a pleasure to work with; she immediately understood my problem, investigated the solution, and promptly presented me with the options. She spoke well, was easy to understand, and was courteously attentive.
Paul , FL • 10/16/2018
Great products and customer service!!!
Milena, TX • 10/16/2018
Lynanne was fabulous. She helped me with my purchase and saved me some money along the way. I would highly recommend shopping at Lighting New York!
Michael, VA • 10/16/2018
She was great. My wife and I will visit your store next time in NYC!
Patrick, VA • 10/15/2018
It’s great to know I have my “own” lighting specialist that I can connect with and order from. Jeanette makes it easy for me to place my orders and is always pleasant and helpful.
Theresa, VA • 10/11/2018
Very pleased with service--replacement part arrived in 4 days...
Richard, MI • 10/11/2018
Very patient with my credit info!
John, FL • 10/09/2018
Jeanette is wonderful to work with. I tell all my friends to ask for her directly. thank you
Linda, MD • 10/08/2018
tessa is great
this is the 3rd or 4th interaction with her....
I ask for her!!!
Monica, NV • 10/07/2018
I've never had a damage claim or return processed that quickly OR painlessly EVER! I emailed late in the evening and by the next day the funds had been returned to me. Wow! All the associates I had contact with were helpful and pleasant. Excellence!
Shelley, CA • 10/06/2018
First time customer My phone call was answered promptly and Lynn was very friendly and courteous. Assuming no problems will arise with my order, I would certainly place any future order
Barbara, FL • 10/01/2018
So nice and kind, very helpful. Will Definitely order again from Jean Marie. Thanks
Jessica, VA • 09/27/2018
Very knowledgeable & courteous. Made sure all details were confirmed with manufacturer.
Tracy • 09/25/2018
The sales rep was extremely helpful! This is my second order placed with your company and I will be recommending to my family and friends!
Kevin, MN • 09/21/2018
Stevee also used your 110% price match guarantee when Home Depot listed cheaper than your original price. This was an enjoyable experience.
Luana, DE • 09/21/2018
Cody also assisted with a new purchase. It’s good to have a lighting specialist to call as needed.
Thank you, Cody!
Dru, VA • 09/20/2018
Maria, CA • 09/18/2018
Jean Marie, thank you for completing the order for me. Both you and Tessa were very helpful. Your prompt attention is appreciated.
Bonnie, LA • 09/16/2018
We needed to return the first chandelier because it was not made correctly and Kassy was the best! She was extremely patient and helpful with us regarding the re-order and return of the first one. Kassy was one of the best reps I have ever dealt with.
Lee, CA • 09/12/2018
I received a refund for a product that I had ordered by mistake. Thank you.
Ken, CA • 09/12/2018
Stevee was excellent. She was patient and very knowledgeable, plus friendly and so much fun to work with. I would highly recommend her. And of course I was thrilled with the prices.
Janice, NC • 09/11/2018
I like that not only did Mary Grace was helpful but she had a great attitude and sounded like she enjoyed her job
Mayra, WA • 09/09/2018
Rarely does one find the combination of knowledge of the product, willingness to help, and keen problem solving skill that I found with Ms Flynn. She is a treasure. I will shop with you again and spread the word about your great customer service.
Mary E., ID • 09/06/2018
Steve was awesome! Friendly and helpful. Ou could tell she was not a bored, late evening phone sales person. She was fun and upbeat.
Deborah, FL • 09/04/2018
Patrick was very friendly and helpful in getting us the part we needed. Not thrilled at all with the pricing from Elk Lighting. When you pay $142 for a light fixture, $100 for a downrod seems completely outrageous.
Charleen, NC • 08/31/2018
I've always gotten competitive prices from Lynanne, and she is knowledgeable and friendly!
Cindy, TX • 08/29/2018
Patricia was extremely helpful in getting me the best price. Really appreciate her efforts.
Davette, WA • 08/29/2018
Patrick was very helpful in getting a replacement shade for a vintage beloved Visual Comfort lamp. I also spoke to Josh on my first call who guided me to find the serial number on my lamp. Great service. Thank you.
Diane, MA • 08/29/2018
The first two people I talked to about ordering the parts were extremely friendly but did not address my concerns in a timely manner. I stressed that this needed to be addressed ASAP due to needing these for a CO on our property. Patrick did a great job!!