Alyssa was highly responsive and I got the idea that your company was sincere in helping solve customer problems.
This is unusual for me as I don't generally respond to these surveys but I felt she deserved it.
Richard, UT • 10/12/2021
April was extremely courteous and helpful and made me happy I ordered from you. Expect repeat business.
A, NY • 09/12/2021
I have worked with many lighting experts since signing on with Lighting New York and Bryan by far was the most helpful. He went above and beyond to try to find exactly what I was looking for and he did it with a smile in his voice. A+++
Debbie, VA • 08/17/2021
i purchased lighting in 2016 and Brian was able to view that order and help me purchase 3 more ....
Gail, NY • 08/11/2021
Tami, OR • 07/25/2021
no - I was satisfied.
Cathy, GA • 07/05/2021
I am extremely satisfied with the service I received with Katelynn H. and Brian M.
Ed, WY • 06/29/2021
The most wonderful above and beyond customer service. Your Company has the best customer service out of any company! I will always order through your company above any other because of the amazing service!!
Natalie, MN • 06/28/2021
Brian is the absolute BEST!
Anne, GA • 06/28/2021
Kassy was an absolute treasure to work with. She helped me through problem with 1 of 4 Hunter fans I purchased for a new construction townhouse. Kassy was knowledgable, very understanding of my situation, and extremely professional. LNY has my business.
Robert, FL • 06/24/2021
Sandra, PA • 06/22/2021
I inadvertently entered wrong zip code (typo) on a ship to address. Ms. Katelynn got it corrected, shipment was received in in a timely manner with no problems.
Thomas, OH • 06/19/2021
Ms Merrick is an ideal representative--on top of things, friendly, and spirited. My "3" ratings" do not imply anything negative. I try to buy local, and, when that is not practical, I use Amazon. I'm not likely to be shopping for fixtures soon.
Joseph E, IL • 06/17/2021
We're building a house & have/will continue to turn to Lighting New York for our lighting needs. Throughout, our rep Cody, has been very responsive whether for pricing, or height of a chandelier for 10' ceilings. The return policy is A+. Very satisfied.
Ann, OH • 06/15/2021
Love your company
Jamie, TN • 06/15/2021
Cristy was very friendly, professional, and efficient!
Stacy, MN • 06/14/2021
Very Helpful! Got me a fantastic price! Thank you!!!
Karen, CA • 06/14/2021
Yolanda was efficient and made the whole experience refreshing. I will and already have passed your companies name on to others> Thank you all!
Carol, PA • 06/13/2021
Rita, FL • 06/12/2021
Was disappointed that the light fixture would not fit our electric box. Wish there was a way to check the actual connection beforehand especially when it’s a led. Also if there are different box specifications from state to state.
Donna, IL • 06/11/2021
Every time we talk with somebody on your side everyone is delightful. That’s why we continue to come back to you for all of our lighting purchases. I’m sorry this one didn’t work out but we will be looking on your website for a replacement.Thanks
Alan, VA • 06/09/2021
We placed a large order with your company. There were a couple of issues and two of the three have already been resolved. I am expecting the 3rd item in July (it was out of stock so that's fine). We will gladly shop with you again. Great experience.
Stacy, NJ • 06/09/2021
I was so pleased at the quick responses from Customer Service (Hannah Jordan) about the problem with the product I had ordered. It was all resolved within days and the replacement globe received about a week later. I will definitely order from LNY again
Mary, OH • 06/05/2021
Bryan was pleasant, efficient and knowledgeable.
Debra, FL • 05/31/2021
Sandy was extremely helpful and pleasant to speak with.
Claudette, FL • 05/28/2021
Website says return will be "FedEx/UPS" but its actually only FedEx. I was able to get pickup at my building but otherwise would need to go their offices, or request pickup. Not a problem for but might want to correct the website. Sandy was very helpful
Robin, NY • 05/27/2021
Extremely helpful with damaged items
Prices are great too. Will be back to this site again for sure.
Stacy, NJ • 05/24/2021
Wendy is just awesome. Helped me pick out a new bath light fixture in 5 mins that I spent days trying to locate. Wish I called sooner! I just purchased outdoor lights with Wendy’s help - fantastic customer service!
Trish, PA • 05/24/2021
Wow. Such a quick and thorough response to both of my "issues". Solved perfectly!!!! Thanks so much.
Felicia, CA • 05/18/2021
Kassy was so helpful and quickly resolved my issue.