Lyn was helpful and friendly. She was able to answer all my questions and helped me pick out an ceiling fan than I liked and also fit all my requirements.
Jenette • 08/17/2018
Very satisfactory first contact and first impression placing my order. Jean Marie is efficient and very helpful. Thanks.
Robert, MO • 08/15/2018
OMG!!!! Lynann is THE. BEST!!! I called to see if a fixture I selected was dimmable. She looked right into it (it wasn’t),and within an hour, she sent me links to three similar fixtures that fit all my needs. I ordered the very first one she sent me.
Nancy, NY • 08/02/2018
Bryan was great at helping me place an order for an item thats not on your website and that is on back order. It was great.
Amber, UT • 07/31/2018
Thank you, Patrick for helping me as best you were able to! I wish I could’ve received a discount but I know that you weren’t able to give me one.
Michelle, TX • 07/31/2018
It seems you always get great pricing and a nice transaction from New York!
Jim, CA • 07/31/2018
This commercial contractor appreciated :
Great customer oriented attitude, very helpful in taking
the time to ensure the product order was correct.
Five Stars for service
Brian, CA • 07/29/2018
Quick and easy
Lyn, NY • 07/27/2018
Patricia was nice, friendly, and efficient. Nice to do business with and I would call her again.
Barbara, CA • 07/24/2018
Cristy was great in helping exchange my order since the one delivered was defective. She was WONDERFUL !!!!
Rpwh, Llc, FL • 07/21/2018
It was a pleasant experience
Chip, CO • 07/16/2018
None at all - I was not planning on purchasing during this phone all, I was simply trying to get shipping times. However, my sales person gave me the sales prices and was so helpful, I went ahead and ordered. I am so glad I found this site!
Deni, SC • 07/15/2018
Bryan was great! Even though I only needed a cheap part...he went above and beyond to help me!
Jeff, MI • 07/13/2018
Brian was knowledgeable and kind... He waited for me to find parts ect on my computer and even sent me special link so I could see the product. Wonderful customer service in every way. Thank you
Dana, ID • 07/10/2018
Lynanne was gracious, knowledgable, and very accommodating. She promptly sent me a quote for items in which I showed interest. She placed my order over the phone and emailed me a receipt in seconds!
Jodi, NC • 07/09/2018
Cody was very helpful in placing the order. He also offered to follow up and see if they can ship sooner on my behalf.
Joann, FL • 07/05/2018
It was fine
Peter, CT • 06/24/2018
I was very frustrated because I had purchased a ceiling fan off of amazon (from a different company) and it did not come with blades! Jean was very helpful in finding blades for the (now discontinued) fan. Thank you!
Judith, NY • 06/24/2018
I found Dana very friendly and courteous., a professional at what she does.No doubt an asset to your company. A thumbs up!!!!
Frank, NC • 06/17/2018
It was so nice to speak with Mary Grace. She was very pleasant, knowledgeable and it was a pleasure to have been assisted by her in placing my order. Everything was completed in a timely manner. New York Lighting is my go to lighting site for all my light
Theresa M. • 06/15/2018
Excellent costumer service
Juan Pedro, FL • 06/14/2018
Wendy is wonderful. Appreciate her very much!
Elizabeth, MN • 06/13/2018
Our order was placed by the lovely Mary-Grace, but also touched upon by Dwayne and Brian.
We loved your quick responses, the pre-order pricing and Mary-Grace could NOT have made this sale easier. Thank you!!
How lovely that you reward your employees!
Jon, WA • 06/08/2018
Replacement on the way!
Jean, OR • 06/07/2018
She was delightful, attentive and customer-oriented.
Patti, IA • 06/01/2018
I order from your company about once a year and your phone sales people are incredibly friendly, helpful and fast!
Ellin, FL • 05/30/2018
Russell, TX • 05/17/2018
Very quick response
Karen, TN • 05/17/2018
CODY WAS GREAT!!!!!!!!
FAST GETTING BACK WITH QUESTION ANSWERS
HE MADE THE SHOPPING EXPERIENCE EASY AND (!) A PLEASURE!!!!
Debra, ME • 05/16/2018
Lynn was so helpful! She was knowledgeable and efficient. I was just telling my husband that I wanted to send and email about what an awesome employee she was so I’m glad this survey came out so I could let you know what a gem she is!!!