5 question(s) from the community have been answered.
|Q||Are you able to adjust the length of the cord on this product?|
The length of the chord may be adjusted up to a total height of 60 inches.
|Q||what is your return policy? Can I buy it thru Home Depot?|
With our hassle free 30 day return policy, outstanding customer service is our promise to you!
We want you to have the correct product to accent your home the first time through. Our customer service specialists will help you with any questions your might have on finishes, textures, light output, and measurements to help you purchase the correct light the first time. This saves you time and money, and finishes your project on time, in true style. If you are looking here, in advance of a purchase please give our lighting specialists a call first at 866-344-3875 to assist you in making the best purchase to avoid returns or exchanges.
Hassle Free Return Policy
We are proud to accept returns within 30 days of receipt. You are responsible for all shipping charges back to our warehouse and the shipping charges that were part of any original "Free Shipping Offer". Buyer is responsible for insuring and proof of tracking package back to us.
Products returned are to have all original packaging, including all papers, parts and associated pieces. The items are to be un-installed, in new condition, with no clipped wires or missing hardware.
The following is considered merchandise manufacturers will not accept returns on:
Any Custom Made or Custom Built Fixture.
Clearance Items, Custom Quotes, Special Discounts, and orders of 10 or more units.
Any Item that is not in Resell condition
Any Item not in its original box with original packaging materials and assembly instructions.
Light Bulbs, Glass, Parts and Shades
Any Item without the correct RMA number written on a separate sheet taped to the box.
Also if it is purchased at home depot you cannot return it to us.
|Q||Does this and the mini pendant have a light diffuser, or can you see the bare bulb?|
The Trend Lighting Brella 1 Light Pendant BP7159 does not have a diffuser, the bulb is visible
|Q||Will the pendant cord hang down vertically if installed on a slanted ceiling?|
Yes, the Trend Lighting Brella 1 Light Pendant BP7159 cord will hang down vertically if installed on a slanted ceiling.
|Q||How far down from the ceiling does this light hang? I may need up to 6 feet.|
According to the vendor, the Trend Lighting Brella 1 Light Pendant BP7159 has a max height of 60in (very top of the canopy to the very bottom of the second shade). The height of the shade is 12in and the canopy height is 1.5in.